SOLUTION: CU WK 3 The Amazon Information Governance Online Services Analysis

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Outline
i.

Abstract

ii.

Introduction
•

E-commerce has been featured as one of the industries that are growing fast due to its
activities to use various data to come up with decisions that propel the working of the
industry.

•

One of the companies that are featured to be thriving in the e-commerce industry is
Amazon

iii.

Literature review
•

iv.

Information governance is featured to face different challenges in various organizations.
Programs and technology recommendations

•

Metrics are featured as monitoring mechanisms. The first metric used in the organization
is the technology metrics

•

Within Amazon, there are different kinds of data featured to be significant and ensure
that the organization can operate most effectively

v.

Conclusion

vi.

References

1

Amazon Information Governance

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2
Abstract
E-commerce has expanded and has led to many companies focusing on using this strategy. One
of the companies featured to be significant and used this approach is Amazon. Amazon is
featured to have focused on selling different products to consumers through online services.
Amazon faces different information governance issues that are supposed to be solved so that the
company can operate effectively. Some of the challenges that Amazon is featured to face include
information management, eDiscovery, regulatory compliance, security and privacy, and storage
management. However, implementing different programs and technologies can help the
company operate most effectively. Technology and service metrics are important, and also the
use of PCI DSS will be important.

3
Introduction
E-commerce has been featured as one of the industries that are growing fast due to its
activities to use various data to come up with decisions that propel the working of the industry.
One of the companies that are featured to be thriving in the e-commerce industry is Amazon
(Mukherjee, 2019). The company has focused on selling its products to consumers through
online services rather than the internet. Amazon is featured as the largest e-commerce retailer in
the United States, and it has been featured to be very effective in its business operations.
Amazon was featured in 1995, as it focused on selling books to consumers. Since then,
the company has been featured to have been successful due to several factors within its operating
environment. One factor that has caused the company to be successful has been innovation
(Mukherjee, 2019). As a result of its innovative technologies and practices, the company’s
success is rooted here. For instance, Echo is featured as an impressive voice command device
Amazon uses. The innovation noted at Amazon proves that it can yield better results for any ecommerce company.
Another factor that has led to the success of an e-commerce company is customer service.
Amazon is featured to be committed to a world-class customer. The company has developed
various helpful tools for tracking the packages and quickly returning or exchanging various
ordered items, leadin…